Legal Terms and Conditions
Brango sets out the rules that govern use of our gaming platform and the legal relationship between our company and its users. This page explains responsibilities for account holders, eligibility criteria, acceptable behaviour while using services, and the general principles that apply to bonuses, deposits and withdrawals. Users will also find the process for resolving disputes and how we manage updates to these terms. The provisions here are binding for anyone who registers or plays with our platform, and compliance is required to access and retain account privileges.
Account Responsibilities
Registration and Verification
Accounts must be registered with accurate personal information and a valid email address. Identification checks are required before certain transactions or withdrawals; users must provide government-issued ID and proof of address when requested. Failure to complete verification may result in account suspension and withholding of funds until verification is satisfactorily completed.
Security and Conduct
Account holders are responsible for maintaining the confidentiality of login credentials and for all activity that occurs under their account. Shared accounts are prohibited and detection of multiple accounts, account selling, or use of VPNs to bypass geo-restrictions may lead to closure and forfeiture of balances. Promptly notify us of any unauthorized access so we can take remedial action.
Eligibility Requirements
Services are available only to individuals who meet legal age requirements and who are located in jurisdictions where our operations are permitted. A minimum age of 18 applies unless local law sets a higher limit. Customers must not be located in restricted countries and must comply with any local licensing or regulatory restrictions that apply to their jurisdiction.
Acceptable Use of the Service
Use of our platform must comply with applicable laws and these terms. Prohibited activities include fraud, money laundering, collusion, use of automated bots, and attempts to manipulate games or outcomes. Abusive behaviour toward staff, harassment of other users, or attempts to tamper with our systems will result in remedial measures, which may include account suspension.
Bonuses and Promotions
General Principles
Promotional offers require explicit opt-in and are governed by specific rules published with each offer. Bonuses may carry wagering requirements, maximum bet limits, game contribution restrictions, and expiry periods. Abuse of promotions, including bonus fraud, will lead to forfeiture of bonus funds and may result in account closure. Any specific bonus terms take precedence over these general principles where stated.
Deposits and Withdrawals
Deposits must be made using payment methods we support and will be subject to verification. Withdrawals require completed KYC and may be limited by daily, weekly, or monthly caps. Processing times depend on the chosen method and verification status; fees and minimums are disclosed in the cashier. Funds may be returned to the original payment source where required by law or to mitigate risk.
Dispute Handling
Report disputes to our support team with relevant details and documentation. We aim to acknowledge receipt promptly and investigate in good faith. If an issue cannot be resolved directly, escalation to an independent dispute resolution service may be available depending on jurisdiction and applicable regulation. Cooperation with investigations is required from all parties.
Updates to the Terms
Terms and conditions may be amended from time to time. Changes will be posted on our site with the date of last revision; material changes will be communicated where reasonably possible. Continued use of the service after publication of amendments constitutes acceptance of the updated terms. Users are encouraged to review this page regularly